Zingtree Agent Pro
Turn every agent into an expert with Zingtree’s conversational workflow software.
Key features
DecisionEngine™
allows you to integrate sophisticated logic into your conversational workflow, so your agents always have the right answer at the right time no matter how complex the issue is.
Talkdesk Integration
enables you to embed Zingtree inside Talkdesk to dynamically pull/push data between the two from a single screen.
No code authoring tool
enables your support team to build, review and publish changes to conversational workflows in real time, without requiring assistance from IT.
Advanced reporting
allows you to leverage our advanced reporting to optimize your scripts and manage team performance.
Automated triggers
can initiate actions like SMS, emails, webhooks and escalations based on triggers and responses within your conversational workflow.
Additional information
Industry
Financial Services & Insurance, Healthcare & Life Services, E-Commerce, Retail & Consumer Goods, Telecom, Public Sector
Categories
Knowledge Base, Agent Assistance
Customer Segments
Commercial, Enterprise, Strategic
Plans & Pricing
Zingtree Agent Flows
30
per month
Make every agent an expert in minutes with Zingtree Conversational Workflow
Guide agents through complex conversations and processes to significantly shorten new agent ramp time, promote consistency and boost performance. Zingtree’s no-code scripting and process authoring tools put the power of automation in the hands of process owners (not IT) to make deployment and daily maintenance easy for anyone. Also gain data-driven insights into performance through packaged reports. Zingtree subscription includes integration with common tools like Salesforce, Zendesk and more.
Free Trial
Free
for 30 days
30 Day Free Trial
Access to all Zingtree features and integrations for 30 days.