Trans-Eastern Voice Solutions
The leader in the global Professional Voice Recording industry delivering multi-language Voice Prompts, On-Hold Solutions, and Translation Services
Key features
Translations Services
Expand your business in an ever-shrinking world: Trans-Eastern provides Technical and Training Documentation Translation and Transcription. We can also transcribe your IVR and Contact Center Prompt scripts to most any language. Real-time Interpretation Services are available upon request.
Professional Voice Recordings
Select from our world-class team of Professional Voice Talents to guide your callers and deliver your company message in most any language. Our account team will actively partner with you in each engagement to ensure that all callers receive a first class customer experience for all supported regions including North America, LATAM, EMEA and APAC.
Custom On Hold Solutions
Take advantage of hold time and turn your system into your own unlimited advertising space. Keep your customers engaged with professionally produced Custom On Hold Solutions. From informative Announcements to Advertising Campaigns including music and sound effects, the Trans-Eastern team will work with your company to produce the finest On Hold experience and reduce your call abandon rate.
Voice Prompts as a Subscription
Trans-Eastern’s VPaaS offers a selection monthly Voice Prompts as Subscription packages to support your customers. Ideal for companies with a high volume of Day Two MAC changes or organizations with high turnover and frequent update needs. Choose a package that best supports your needs and reduce cost.
Additional information
Industry
Financial Services & Insurance, Healthcare & Life Services, E-Commerce, Retail & Consumer Goods, Telecom, Public Sector
Categories
Services
Customer Segments
Commercial, Enterprise, Strategic
Plans & Pricing
Fast Quotes
Free
for 30 days
Contact us today for Quoting & Estimates
Quotes are offered with no obligation
Translation Services
1
per service
Contact us for a Quote today
Translation Service pricing is based on total word counts and languages required.
Prompt Scripts, Training Documents and Technical Documentation
• Language Tier 1: $0.21 per Word
• Language Tier 2: $0.22 per Word
• Language Tier 3: $0.25 per Word
Proof Reading
• Language Tier 1: $0.03 per Word
• Language Tier 2: $0.04 per Word
• Language Tier 3: $0.05 per Word
Professional Voice Recordings
1
per service
Contact us for a Quote today
Language Tier 1: North America: Includes: English, Spanish & French Canadian
• Up to 300 words: $200.00
• 301-600 words: $400.00
Language Tier 2: Standard EMEA & APAC: Includes: German, French, Spanish, Portuguese, Russian, Italian, Japanese, Mandarin, Cantonese, Korean and others
• Up to 300 words: $250.00
• 301-600 words: $500.00
Language Tier 3: Advanced EMEA & APAC: Includes: Greek, Romanian, Hungarian, Czech, Hindi, Vietnamese, Haitian Creole, Turkish, Arabic, Minor Chinese Dialects and others
• Up to 300 words: $300.00
• 301-600 words: $550.00
VPaaS: Voice Prompts as a Subscription
1
per service
Contact us for a Quote today
VPaaS Monthly Service Packages
VPaaS Standard Plan: Includes voice prompts up to 75 words per month:
• Language Tier 1: $49.99
• Language Tier 2: $59.99
• Language Tier 3: $69.99
VPaaS Silver Plan: Includes voice prompts up to 150 words per month:
• Language Tier 1: $99.99
• Language Tier 2: $119.99
• Language Tier 3: $139.99
VPaaS Gold Plan: Includes voice prompts up to 300 words per month:
• Language Tier 1: $179.99
• Language Tier 2: $199.99
• Language Tier 3: $249.99
Voice Prompts, Announcements and Greetings
1
per service
Contact us for a Quote today
Language Tier 1: North America: Includes: English, Spanish & French Canadian
• Up to 300 words: $200.00
• 301-600 words: $400.00
Language Tier 2: Standard EMEA & APAC: Includes: German, French, Spanish, Portuguese, Russian, Italian, Japanese, Mandarin, Cantonese, Korean and others
• Up to 300 words: $250.00
• 301-600 words: $500.00
Language Tier 3: Advanced EMEA & APAC: Includes: Greek, Romanian, Hungarian, Czech, Hindi, Vietnamese, Haitian Creole, Turkish, Arabic, Minor Chinese Dialects and others
• Up to 300 words: $300.00
• 301-600 words: $550.00
Translation Services not included.
Custom on Hold Solutions
1
per service
Contact us for a Quote today
On Hold Solutions are based on total word counts and languages required.
Announcements on Hold:
• Contact us for a Custom Quote
• Single or Multiple Voice options available
Advertising on Hold:
• Single Voice or Multiple Voices with Music options available
Custom on Hold Production:
• Single or Multiple Voices, Music and Sound Effect options available
• Outbound Message Campaigns
• Single or Multiple Voices options available