Talkdesk Phone

Application

Developed by Talkdesk

Updated 03/07/2022

Version 1.0

Get your teams talking with a modern cloud business phone.

Talkdesk Phone is the industry’s first and only business phone system natively built on a leading cloud contact center platform, reducing costs, unifying technologies and increasing business agility across the entire organization.

Key features

Communicate anywhere.

Connect from anywhere on any device, empowering teams to talk to each other and receive and make calls to anywhere in the world they do business.

Simplify everything.

Gain a holistic view of all voice interactions across every department with unified reporting, and effortlessly manage all users, numbers, and devices from a unified interface.

Increase business agility.

Realize significant cost savings combined with the simplicity of managing everything on a single platform that offers a single user experience.

Drive customer obsession.

We’ve taken the insights we learned from the contact center to deliver a cloud business phone system for better customer experiences. For you, this means faster help for complex customer interactions, increased workforce productivity, and better sharing of scattered insights to build a culture of customer obsession.

Additional information

Regions

EMEA - Europe, APAC - Asia Pacific, Latin America, Middle East and Africa, North America

Industry

Financial Services & Insurance, Travel & Hospitality, Retail & Consumer Goods, Healthcare & Life Services, Public Sector, Telecom, E-Commerce, Retail & Consumer Goods

Categories

Voice Engagement

Customer Segments

Commercial, Enterprise, Strategic