Neustar Caller Name Optimization / Spam Tag Mitigation
Enterprises using Neustar see a double-digit improvement in answer rates through better Call ID accuracy and the removal of spam tags.
Key features
Caller ID Name Accuracy
Gain better control of the enterprise's Caller IDs. Neustar will help identify the current CNAM descriptors in place, and via access to an online portal, the enterprise will have the ability to change the CNAM descriptors. Any revisions will be updated in the North American Caller Name Database within 15 minutes of input.
Spam Tag Mitigation
Neustar will vet and then register the enterprise's outbound telephone numbers with the leading mobile carriers. These numbers will be monitored periodically to ensure tagging does not reoccur.
Ease of Implementation
There is no technical integration required to implement the service. Simply register your outbound lines with Neustar and we take it from there. The service can be live within two weeks of order receipt.
Additional information
Regions
North America
Industry
Financial Services & Insurance, Travel & Hospitality, Healthcare & Life Services, Public Sector, Telecom, E-Commerce, Retail & Consumer Goods
Categories
Acd, Services
Customer Segments
Commercial, Enterprise, Strategic