Atomchat
Modernize your customer service, marketing and sales teams, improving your conversion and customer satisfaction by Automating the customer journey.
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Key features
The most complete conversation module on the market
Atom's Conversations module has all the tools you need to respond to your clients and streamline your advisors. It is a multi-agent and multi-channel platform with which you can reply to messages not only from WhatsApp, but from other channels such as Facebook Messenger, Instagram and more. With quick replies, multimedia content delivery, and WhatsApp features, your conversations are fluid, effective, and measured with real metrics.
Automation with Artificial Intelligence to respond 24/7 to all your messages
If you receive many conversations on WhatsApp, or any conversational channel, and your service advisors cannot respond on time, or give them priority, with Atom you have an automation that allows you to respond to your customers in seconds, transfer them to an advisor, qualify them, and follow up on them.
Empower your teams with mass messaging via WhatsApp
Atom allows you to manage mass message campaigns and automatically respond to thousands of customers, without worrying about your agents getting overwhelmed by receiving many responses
Visibility and traceability of your customer service efforts and strategies
Atom has a complete module with real-time reporting on the results of your conversations, your advisors' performance, chatbot automations and integrations.
Additional information
Regions
Latin America
Industry
Telecom
Categories
Self Service, Messaging, Virtual Agent, Crm Sales & Marketing, Services, Omnichannel Feedback, Agent Assistance
Customer Segments
Commercial, Enterprise, Strategic
Plans & Pricing
Free Trial
Free
for 30 days
Free trial
Conectar ATOM con Talkdesk es totalmente gratis.
Enterprise
2900
per month
20,000 conversations, 3 WhatsApp lines, chatbot flow builder, 6 level custom AI Chatbot. Integrate WhatsApp, Instagram, Facebook Messenger, Telegram and more.
The Enterprise is the most complete plan because it has 15,000 conversations included. Integrate your conversational channels, and create, with our experts, an AI chatbot.