Talkdesk AppConnect

Tethr

AI-powered conversation intelligence platform that unlocks the hidden insights sitting in customer call and chat data Tethr provid...

ScreenMeet LIVE

Video calling and Screen Sharing in-platform Simple video calling and screen sharing as part of your existing Talkdesk deployment....

Atomchat

Modernize your customer service, marketing and sales teams, improving your conversion and customer satisfaction by Automating the ...

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WFM Adapter by TTEC Digital

Connect your Talkdesk CX Cloud platform to a third-party Workforce Management (WFM) solutions of choice. Our adapter allows you to...

SnapSolv

Build excellent customer conversations on any channel they are on, with Snapsolv’s unified messaging platform. SnapSolv is a smart...

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Pypestream

An AI-powered solution with app-like functionality for customers to message brands. Pypestream is a cloud-based conversational AI ...

Omilia Conversational Voice

Conversational Voice empowers your customers to engage in natural unstructured conversations in a human-like dialog experience, ef...

Textline

Textline is a business texting tool built for modern sales, support, and operations teams. Business texting is a fast, friendly, a...

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AutoReach

The Power Dialer for Talkdesk Our high volume dialer increases connect rates by 30%+ and talk time by 300%+ per hour for more qual...

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Tap My Back

Tap My Back is an employee recognition app/software for managers to improve employee engagement, workplace performance and team mo...

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injixo

The First Workforce Management Solution You'll Love Say "goodbye" to manual work, challenging spreadsheets and complicated softwar...

ValidSoft Voice Verity™

Allows Talkdesk users to detect deepfake/synthetic voice during calls ValidSoft’s patent protected Voice Verity Deepfake fraud det...

C2Perform KnowledgeBase

Empower and engage your agents to deliver superior CX with C2Perform’s on-demand searchable KnowledgeBase Centralize process and p...

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Zappix Visual IVR

Visual IVR customer service powered by innovative automation brings impressive savings with zero disruption to your business Incre...

Motivarnos

Establish a constant recognition system through gamification Motivarnos helps your efforts by managing a constant recognition syst...

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Forethought Agatha

Integrated with your help-desk, provides case deflection, escalation and intelligent knowledge-base search. Forethought enables th...

meilo

Unveil actionable insights from your conversations using the fastest evolving emotion AI engine. meilo’s next generation analytics...

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Digital Base Voice Overs

Voice-overs for your IVR, On Hold, PBX, Cloud and Contact Center messages. As a voice-over studio, Digital Base Productions off...

Replicant Voice

Bring always-on, elastic call center capacity to every customer service experience with voice AI You can think of Replicant Voice ...

Trans-Eastern Voice Solutions

The leader in the global Professional Voice Recording industry delivering multi-language Voice Prompts, On-Hold Solutions, and Tra...

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INFORM Branded Caller ID

A branded caller ID solution that provides a 32-character custom message on the consumers phone or wearable device. Do you struggl...

Jabra

Designed for digital contact centers, Jabra's headsets enable agents while working in the office, remotely, or on-the-go. Jab...

Scorebuddy

QA with Embedded AI: The Key to Efficiency, Engagement and Insights Scorebuddy is a market-leading contact center quality assuranc...

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Snap Recordings

The best caller experience begins with the right voice. Snap Recordings offers professional voice-over recordings for Contact Cen...

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Teneo

Conversational AI platform for the enterprise. Artificial Solutions’ Teneo Platform is an award-winning technology built specifica...

AutoReach Campaign Management

The Intelligent Enterprise Dialer for the modern outbound contact center AutoReach is an Intelligent Enterprise Dialer for the mod...

TNS Enterprise Branded Calling

TNS Enterprise Branded Calling delivers brand name and information on calls without an app to 300+m iOS and Android customers on t...

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Authority Software

Purpose-built workforce optimization solutions that streamline contact center operations. Workforce optimization solutions incl...

SmartAction AI-Powered Virtual...

AI-powered virtual agents for voice to automate conversations handled by live agents. TalkDesk uses SmartAction to enhance the IVR...

Occam - Experience Testing System

Automated Customer Experience and Quality Assurance Testing Occam Migration Assurance services allow you to accelerate your migrat...

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Dasceq "DART" Collections

Dasceq integrates AI driven recommendations to improve your collection strategy. Dasceq improves Agent efficiency: 30%-45% and $ C...

Paytia Secure Virtual Terminal

Paytia makes it easy for any business—from SMB to international contact center—to take payments securely over the phone Use Paytia...

Avochato

Maintain 2-way conversations at scale with customers and teams through SMS, live chat, and phone. Avochato is a business-grade tex...

Level AI

Uncover deeper insights on agent performance & customer intent with Semantic Intelligence Level AI is a customer service intellige...

iBenchmark

iBenchmark: Automated Benchmarking Tool by BenchmarkPortal Ease + Expertise. iBenchmark is an automated benchmarking tool that all...

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Hoopla

The Ultimate Performance Management and Motivation Platform for Contact Centers Motivate your contact center agents with a gamifie...

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Kustomer

Omnichannel Customer Service CRM Kustomer isn’t a ticketing system. It’s an all-in-one customer service CRM platform for managing ...

Sentiment.io OmniChannel

Install Sentiment.io to your Talkdesk to add all your other digital channels! Sentiment Omnichannel is the next generation Messagi...

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Zingtree Agent Pro

Turn every agent into an expert with Zingtree’s conversational workflow software. Zingtree elevates contact center agent productiv...

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Calabrio Teleopti Workforce Ma...

Calabrio, a global provider of WFM software, offers a world-class solution that is sophisticated and easy to use. This offering is...

Calabrio Analytics

Customer-centric intelligence that drives business forward. Calabrio Analytics and Talkdesk empowers you to unlock the goldmine of...

IRIS Clarity

IRIS Clarity is an AI-powered app that removes distracting background noise from your customer service calls for both the agent an...

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Verint Workforce Management Pr...

The Smart Way to Elevate Your Customer Experience Verint Workforce Management Professional™ is a simple, cost-effective cloud work...

SMS Magic Converse

The leading text messaging application for Salesforce, boosting agent productivity, accelerating sales revenue SMS-Magic Converse...

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Envision Workforce Optimization

Data, Screen Recording and Speech Driven Quality Monitoring for Increased Agent Performance and Engagement and Improved Customer E...

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ProcedureFlow

A re-imagined call center knowledge base - uniquely visual and collaborative By combining the power of a knowledge base, flow char...

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CommunityWFM

Automate your contact center workforce management through our modern and simplified approach. Improve your efficiency and internal...

Compas

SaaS model, with volume-based discounts. Plan includes Dashboards, Balanced Scorecards, Performance Coaching, Recognitions, and Su...

Calabrio Workforce Management ...

Agility for the modern contact center. Calabrio WFM and Talkdesk enable your organization, through its core functionality, to plan...

Calabrio Quality Management (QM)

Drive continual improvement in your customer experience. Customer experience leaders know there’s no such thing as “good enough.” ...

Ada - go automation-first with...

Powered by industry-leading NLP, Ada enables brands to create best-in-class automated customer experiences at any scale. Ada acts ...

Kindly

A hybrid chatbot platform with a human-in-the-loop mindset. A hybrid chatbot platform with a human-in-the-loop mindset. Are you se...

Verint Workforce Management

Powerful WFM software improves customer and employee experience while helping your organization achieve its goals. Verint® Workfor...

auvious

1-Click video calls for customer engagement & support. A multi industry solution that allows you to escalate easily from a web-cha...

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Talkdesk Phone

Get your teams talking with a modern cloud business phone. Talkdesk Phone is the industry’s first and only business phone system ...

Agent Assist

Help agents resolve complex customer issues correctly and quickly. Agent Assist helps agents resolve complex customer issues corre...

Talkdesk Identity

Increase self service and prevent fraud with voice biometrics and automatic identity verification. Empower customers to quickly a...

Proactive Outbound Engagement

Anticipate your customers’ needs and reach out proactively for personalized engagement that drives loyalty and business growth. Pr...

Talkdesk Workforce Management

Optimize resources to meet customer demand with intelligent automation. Talkdesk Workforce Management™ leverages AI-enhanced algo...

Customer Experience Analytics

Automate the discovery of actionable insights to deliver a frictionless customer journey. Talkdesk Customer Experience Analytics i...

Talkdesk xConnect

Gain the benefits of a modern contact center without changing your existing telephony infrastructure and carrier relationships. Ta...

Resemble AI

Create custom AI voices for your Talkdesk Virtual Agents For customers with Virtual Agents, Resemble AI's generative custom AI voi...

Balto Real-Time Guidance

Start improving conversations when it matters most: in the moment. Top-performing contact centers trust Balto's real-time AI to in...

SuccessKPI

SuccessKPI is a full featured SaaS Analytics and Action platform. SuccessKPI is a full featured SaaS Analytics and Action platform...

Slybroadcast

Send ringless personalized voicemails straight to your contact lists without making individual calls Slybroadcast is a productivit...

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Tinosys Analytics Platform

Tinosys is an industry-leading provider of AI-driven analytics that helps companies extract maximum value from all data types and ...

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Nuclei for Talkdesk

Compliance Archiving for Talkdesk Automatically export, transcribe, and archive Talkdesk recordings into your existing compliance ...

Quobis Click to Call

Allow your customers to directly call you from your website or app Quobis click to call improves your customer experience by allow...

Playvox QM

Welcome to QM for the digital era. Playvox QM provides a flexible, comprehensive digital-first Quality Management solution that le...

Neustar Caller Name Optimizati...

Enterprises using Neustar see a double-digit improvement in answer rates through better Call ID accuracy and the removal of spam t...

Playvox WFM

Welcome to WFM for the digital era. Delivering exceptional customer experiences starts with optimizing your most valuable resource...

Assembled

Assembled Workforce Management - An all-in-one scheduling, forecasting, and reporting tool Assembled is the operational backbone o...

AudioCodes Secured BYOC

Bring Your Own Carrier (BYOC) Connectivity for Talkdesk Contact Center Connect your contact center to the SIP trunk provider(s) of...

Sycurio

Sycurio Secure Payment CX Solutions Sycurio.Voice and Sycurio.Digital deliver frictionless payment and secure transaction experie...

CallMiner Conversation Intelli...

Elevate agent performance with AI-fueled conversation intelligence & automated QM. Businesses can now: • Drive customer satisfac...

Cobrowse.io

Cobrowse: The Cobrowsing Tool for Next-Level Client-Agent Collaboration Revolutionize your customer service approach with the inte...

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CrankWheel

Instant screen sharing with anyone, no download required. Enhance online meetings with customers and share your screen, program or...

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AssistHub

Personal Conversational Customer Experience - Live Chat, SMS, App Messaging AssistHub for Talkdesk enables efficient communication...

Observe.Ai - Intelligent Workf...

Observe.AI Intelligent Workforce Platform transforms contact centers by embedding AI into 100% of customer conversations. With Obs...

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Knowmax

Empower agents to answer customer queries using AI-powered Knowledge Management Platform Knowmax is an enterprise grade Knowledge ...

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Mutare Voice Traffic Filter

The most powerful, award winning solution for Voice Threat Defense to stop unwanted voice calls into the contact center. The Mutar...

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AudioCodes Voicebot Connectivity

Voice-enable your bots and integrate them with Talkdesk contact center business flows. Enables organizations to upgrade their chat...

eGain Knowledge Hub™

Top-rated AI knowledge platform for customer service Embedded in Talkdesk Workspace and rated #1 by analysts and clients, eGain K...

eGain Cobrowse™

True co-browsing software for digital customer service Embedded in Talkdesk Workspace™, eGain Cobrowse offers true cobrowsing, not...

Klearcom

Klearcom is the world’s leading customer call path testing platform, assisting global organizations with real-time contact center ...

EvaluAgent

Bring your conversations from Talkdesk in to EvaluAgent - send the imported contacts to your evaluators automatically or utilise o...

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PCI Pal

PCI Pal’s integrated TalkDesk secure payment solution serves organizations globally with data protection and omnichannel cloud pay...

VideoEngager for Talkdesk

Enhance human connection into end-user's engagement via live video chat, directly from Talkdesk. Great benefits from faster resolu...

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Talkdesk Microsoft Teams Conne...

Optimize contact center operations by connecting Talkdesk and Microsoft Teams Respond quickly to changing contact center condition...

Intercom

Give customers a conversational experience they will remember with Intercom Take a conversational approach to every step of the cu...

Talkdesk Kustomer Connector

Connect Kustomer with Talkdesk to optimize every stage of the customer service journey and provide quality interactions Talkdesk K...

Pipedrive

Talkdesk for Pipedrive helps sales teams close more deals and deliver effective interactions during the sales cycle Talkdesk for P...

Google Contacts

Keep your customer’s Google Contacts always up-to-date for a more effective and personalized experience Effortlessly sync and surf...

Talkdesk ZohoCRM Connector

Connect with your customers through their entire journey to deliver an exceptional experience with Talkdesk for Zoho Talkdesk Zoho...

Olark

Integrate Talkdesk and Olark to engage more customers Connect the Olark live chat app with Talkdesk cloud contact center to captur...

Nimble

Improve CX with our Integration to Nimble, the Simple, Smart CRM for Office 365 and G Suite Teams Nimble is a top-rated CRM for sm...

Keap

Integrate Keap and Talkdesk to serve customers with a more personalized experience Keap is an all-in-one CRM, sales and marketing ...

Front

Increase agent productivity by adding voice communications and workflows to your Front Universal Inbox Front’s Universal Inbox pr...

Talkdesk Microsoft Dynamics 36...

Improve agent productivity and optimize your operations by integrating Talkdesk with Microsoft Dynamics 365 Talkdesk Microsoft Dyn...

LiveChat

Delight your customers and fuel your sales with a complete chat-based customer service experience With this integration, you’ll be...

Freshservice

Save time for agents and provide better customer service with automated tasks and notifications for Freshservice Freshservice’s in...

Talkdesk ServiceNow Connector

Improve your ITSM and CSM efforts with the world’s most advanced call center software and ServiceNow Reimagine customer experience...

UserVoice

User feedback made easy and actionable with Uservoice and Talkdesk UserVoice is a centralized product feedback solution that helps...

SnapEngage

Capture more leads, drive conversions, reduce response times and increase customer satisfaction with live chat and bots Add live c...

Talkdesk Zoom Connector

Unify your contact center with the rest of your enterprise Talkdesk Zoom Connector breaks down collaboration silos within your org...

Talkdesk for Salesforce

Comprehensive contact center capabilities for the Salesforce experience Bring your marketing, sales, commerce, service and IT team...

Talkdesk Slack Connector

Collaborate seamlessly and optimize operations by connecting Talkdesk and Slack Integrate your Slack collaboration tools with Talk...

Talkdesk Zendesk Connector

Streamline your customer support efforts by adding comprehensive contact center functionality to Zendesk Talkdesk Zendesk Connecto...

Help Scout

Power every customer interaction with a fully integrated help desk Help Scout is an all-in-one help desk that helps you connect w...

Freshdesk

Integrate Talkdesk with Freshdesk, adding help desk functionality to your favorite contact center solution Combine the best of con...

Highrise

Integrate your call center and CRM applications for more effective agents and satisfied customers Highrise is a CRM platform for...

OnePageCRM

Integrate your call center and CRM applications for more effective agents and satisfied customers OnePageCRM is the #1 action-focu...

Talkdesk Financial Services Ex...

Streamline claims, deliver exceptional customer experience, and improve efficiencies with the Guidewire ClaimCenter integration. P...

Talkdesk Oracle SC Connector

Enable mesmerizing customer experiences by leveraging the Talkdesk Oracle SC Connector throughout your entire customer journey. ...

Talkdesk Verint WFM Cloud Conn...

Easily deploy a scalable and reliable integration between Talkdesk CX Cloud™ and Verint® Workforce Management™. Automatically syn...

Talkdesk Pega Connector

Empower agents to deliver memorable experiences. Seamlessly integrating call center and CRM systems is essential to provide positi...

Talkdesk eGain Connector

Deliver knowledge based customer engagement with the Talkdesk eGain Connector. Talkdesk eGain Connector elevates the performance o...

Talkdesk Outreach Connector

Build outstanding customer experiences by seamlessly leveraging the Talkdesk Outreach Connector within the entire customer journey...

Talkdesk SAP C4C Connector

Leverage the Talkdesk SAP C4C Connector throughout your entire customer journey to deliver a better customer experience. With Ta...

Talkdesk Verint CM Pro Connector

Enrich your customer journey by uniting the forces of Verint CM Pro with the Talkdesk ecosystem for a seamless experience. Talkdes...

Talkdesk Workato Connector

Deliver an integrated customer journey with Talkdesk Workato Connector by combining Workato, a world leader in iPaaS service, and ...

Talkdesk HubSpot Connector

Create delightful customer experiences by connecting with your customers throughout their entire journey with the Talkdesk HubSpot...

Talkdesk Microsoft Power Platf...

Improve your customer journey with the strength of Talkdesk Microsoft Power Platform Connector. The Talkdesk Microsoft Power Plat...

Talkdesk Epic Connector

Bring the advantage of Talkdesk Healthcare Experience Cloud and Epic to your patient journey. Direct integration with Epic provid...

Shopify

Equip your customer service teams to better know, advise, and assist your customers—all from a single screen. Talkdesk Retail Expe...

The first enterprise app store

Connect your Talkdesk contact center with a suite of industry-leading apps

Featured solutions

eGain Cobrowse™

auvious

WFM Adapter by TTEC Digital

All solutions

Categories

Industries

Personas

Customer Segment

Tethr

ScreenMeet LIVE

Atomchat

WFM Adapter by TTEC Digital

SnapSolv

Pypestream

Omilia Conversational Voice

Textline

AutoReach

Tap My Back

injixo

ValidSoft Voice Verity™

C2Perform KnowledgeBase

Zappix Visual IVR

Motivarnos

Forethought Agatha

meilo

Digital Base Voice Overs

Replicant Voice

Trans-Eastern Voice Solutions

INFORM Branded Caller ID

Jabra

Scorebuddy

Snap Recordings

Teneo

AutoReach Campaign Management

TNS Enterprise Branded Calling

Authority Software

SmartAction AI-Powered Virtual...

Occam - Experience Testing System

Dasceq "DART" Collections

Paytia Secure Virtual Terminal

Avochato

Level AI

iBenchmark

Hoopla

Kustomer

Sentiment.io OmniChannel

Zingtree Agent Pro

Calabrio Teleopti Workforce Ma...

Calabrio Analytics

IRIS Clarity

Verint Workforce Management Pr...

SMS Magic Converse

Envision Workforce Optimization

ProcedureFlow

CommunityWFM

Compas

Calabrio Workforce Management ...

Calabrio Quality Management (QM)

Ada - go automation-first with...

Kindly

Verint Workforce Management

auvious

Talkdesk Phone

Agent Assist

Talkdesk Identity

Proactive Outbound Engagement

Talkdesk Workforce Management

Customer Experience Analytics

Talkdesk xConnect

Resemble AI

Balto Real-Time Guidance

SuccessKPI

Slybroadcast

Tinosys Analytics Platform

Nuclei for Talkdesk

Quobis Click to Call

Playvox QM

The first enterprise
app store

Connect your Talkdesk contact center
with a suite of industry-leading apps